Cruise passenger information

Getting to Station Pier

Station Pier address:
Waterfront Place
Port Melbourne VIC 3207

Meeting passengers

All passengers leave Station Pier via the Gatehouse.

Pier access

Ticketed passengers and authorised staff only are permitted on Station Pier on cruise ship days.

Car drop off / pick up

Dropping off embarking passengers 

Vehicles dropping off embarking passengers are allowed on to the pier. Please proceed in your vehicle to the Gatehouse entrance and have boarding passes / ticketing documents ready for the security guards to check before allowing access.

Picking up disembarking passengers

  • Passengers with private pick up arrangements must be picked up in the carpark at the entrance to Station Pier.
    Drivers picking up passengers must wait in the carpark.
  • Passengers with special needs should request assistance from customer service staff on how to reach the carpark. Drivers picking up passengers with special needs need to seek information at the Gatehouse.

Short-term car parking

Limited public parking is available in Waterfront Place next to Station Pier. (Charges apply.)


There is a taxi rank on the pier on cruise ship visit days. For information about fares, visit the Commercial Passenger Vehicles Victoria website.


The Route 109 tram service operates between Station Pier and the city centre. For more information, visit the Public Transport Victoria website.


 Check with your travel agent to see if they are operating transfers to / from Melbourne Airport or to / from regional centres such as Geelong, Ballarat and Bendigo.

Skybus operates between Melbourne Airport and the bus terminal at Southern Cross train station in Spencer Street, Melbourne. (Trams on Route 109 stop near the corner of Collins and Spencer streets close to Southern Cross station.) For more information, visit the Skybus website.

Car rental agencies

There are no car rental agencies near Station Pier.

Luggage storage

There are no luggage storage facilities on Station Pier. (Unattended luggage is not permitted on Station Pier.)

For more information:

Station Pier / Cruise Shipping Manager
Tel: +61 3 8347 8300

Cruise passenger information