Cruise passenger information
Getting to Station Pier
|Station Pier address:|
Port Melbourne VIC 3207
All passengers leave Station Pier via the Gatehouse.
Ticketed passengers and authorised staff only are permitted on Station Pier on cruise ship days.
Car drop off
/ pick up
Dropping off embarking passengers
Vehicles dropping off embarking passengers are allowed on to the pier. Please proceed in your vehicle to the Gatehouse entrance and have boarding passes / ticketing documents ready for the security guards to check before allowing access.
Picking up disembarking passengers
Passengers with private pick up arrangements must be picked up in the carpark at the entrance to Station Pier.
Drivers picking up passengers must wait in the carpark.
Passengers with special needs should request assistance from customer service staff on how to reach the carpark.
Drivers picking up passengers with special needs need to seek information at the Gatehouse.
Short-term car parking
Limited public parking is available in Waterfront Place next to Station Pier. (Charges apply.)
There is a taxi rank on the pier on cruise ship visit days. For information about fares, visit the Commercial Passenger Vehicles Victoria website.
Route 109 tram service operates between Station Pier and the city centre. For more information, visit the
Public Transport Victoria website.
Check with your travel agent to see if they are operating transfers to / from Melbourne Airport or to / from regional centres such as Geelong, Ballarat and Bendigo.
Skybus operates between Melbourne Airport and the bus terminal at Southern Cross train station in Spencer Street, Melbourne. (Trams on
Route 109 stop near the corner of Collins and Spencer streets close to Southern Cross station.) For more information, visit the
Car rental agencies
There are no car rental agencies near Station Pier.
There are no luggage storage facilities on Station Pier. (Unattended luggage is not permitted on Station Pier.)
For more information:
Station Pier / Cruise Shipping Manager
Tel: +61 3 8347 8300