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Emergency contacts

​If you see an emergency in the port:

  1. Phone Emergency Services (Police, Fire, Ambulance) – 000
  2. Then, phone Melbourne Vessel Traffic Service (Emergency) – 9644 9777

POM marker example

When reporting an incident to 000, look for the nearest green Emergency Marker and quote the locality code (e.g. POM 301, see right) to help establish your location.


24-hour emergency support contact numbers at Ports Victoria

​Service​Telephone no. 
(Local Melbourne numbers)
​​Melbourne Vessel Traffic Service (VTS) (Non-emergency)​​9644 9700
​Harbour Master (Emergency incidents)​9644 9777 (via Melbourne VTS)
Ports Victoria Duty Port Authorised Officer​​9644 9745
Ports Victoria Assets Operations​​8347 8357
​​Port of Melbourne Operations Security Monitoring Control Centre​9681 8044
​​Emergency Services only - operational line to Melbourne VTS​​9644 9778

Report a non-emergency incident or hazard

For example, damage to property/equipment, minor pollution. Go to Ports Victoria's online reporting form

Emergency contacts